Here’s how you can add a new team member


  1. Log in to admin
  2. Click on company info
  3. Click on team
  4. Click new team member (top right) 


You will then see "link sent" in registration status in members. This means the registration email link was sent.


Until the status changed to "registered",  the student has not clicked the registration email link. So their email hasn't been verified yet. And hence they can't login yet. 


They may have:

1. Forgotten to click the link 

2. Not found it on their email - because it went to spam or promotions or got delayed in getting sent

3. Entered the incorrect email ID. [Solution: Click on the Member name ➡ Resend Link, and then ask the student to click on the link. If the email id is incorrect, simply edit the email. It'll send out another link.]